Water and Sewer Customer Service Portal
Water & Sewer Questions can be emailed to: water@ci.jackson.ca.us
NEW: Backflow test results can be submitted electronically now with our new online portal. Contractors can upload test results and have the ability to search for a specific device either by the service address or by the backflow device information. You can view the online portal located here: https://portal.iworq.net/JACKSONCA/permits/603
Popular Documents
NEW: Backflow test results can be submitted electronically now with our new online portal. Contractors can upload test results and have the ability to search for a specific device either by the service address or by the backflow device information. You can view the online portal located here: https://portal.iworq.net/JACKSONCA/permits/603
| Utility Bill Inserts Archive | |
| Month | Insert Information |
| June 2021 | Water Conservation Letter |
| August 2021 | Tri-Cities Police Academy Flyer |
| October 2021 | COJ Utility Assistance Flyer |
| December 2021 | Pitt Street Bridge Closure |
| January 2022 | COJ Notification Flyer |
| February 2022 | DBP Public Notice |
| May 2022 | 2nd DBP Public Notice (FINAL) |
Popular Documents
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- Administrative Regulations For Water Service Including Ordinance
- Backflow Testers List 2023
- Start Water Service
- Stop Water Service
- Contact Information Update Form - For existing accounts that need to update contact information
- Water Quality Complaint Form
- Payment Arrangement Form
- Bill Appeal Form
- How to Check for Water Leaks
- Consumer Confidence Report 2022
- Water Rate Study
- Sewer Rates
- Sewer System Management Plan
- Water Rate Schedule - Updated 12/20/21
- Pay Water Bill Online
- Hydrant/Construction Water Meter Application
- Water disconnection Policy (English)