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Providing a safe and reliable drinking water system for customers is the number one priority for the Jackson Water Resources Department. The City purchases treated water from the Amador Water Agency (AWA). All water purchased from AWA comes directly from the Mokelumne River. The City’s Department of Water Resources carefully monitors the City's transmission line, reservoirs and maintains the City-wide distribution system. This includes maintaining water mains, fire hydrants, valves, and water services from mains to individual meter boxes; issuing construction water permits; installation of services, and 24 hours-a-day, seven days-a-week standby for emergencies. Staff also maintains and replaces meters for approximately 2,200 water service accounts. The City routinely conducts water quality monitoring including testing and analysis for bacteria, chlorine residual, pH, and other elements.

Water fund revenues have been invested in significant improvements to the water system infrastructure over the past few years and a five year Capital Improvement Program is adopted by the City Council with each budget to protect this investment. Major water distribution projects completed in recent years have included replacement of approximately 1800’ of 10” and 12” steel mains which used to feed town from our clear well reservoir with one 16” c905 Main.  Smaller CIP projects have consisted of a main replacement on Eva St. and  Sutter Street which replaced a smaller steel mains with larger C900 mains and added fire protection to the area, and the replacement of a problematic hydro pneumatic tank at one of our booster stations. The goal of our CIP is to improve water quality, increase fire protection, as well as increase the efficiency and reliability of the system.